Customer Service Officer salary in Victoria
Updated 22 July 2026
Nationally, the median is $60,000 — Victoria sits $0 above the national figure. See the national picture →
Take-home on the median Customer Service Officer salary of $60,000 — after $8,688 income tax and $1,200 Medicare levy (2025–26 resident, no HECS, private hospital cover).
What companies pay
Reported total pay for Customer Service Officer roles by employer — medians include bonuses and other cash compensation, so they sit above base-salary figures.
| Company | Median total pay | Typical range |
|---|---|---|
| Centrelink★ 2.7 | $71,569 | $56,000 – $105,000 |
| Royal Melbourne Institute Of Technology★ 4.2 | $70,526 | $70,000 – $72,000 |
| MUFG★ 3.5 | $66,500 | $60,000 – $72,000 |
| Australian Government Services Australia★ 3.3 | $66,000 | $53,800 – $78,494 |
| Transurban★ 3.0 | $65,500 | $62,000 – $71,000 |
| VicRoads★ 2.6 | $61,500 | $58,000 – $63,500 |
| Link Group★ 3.1 | $61,000 | $50,000 – $70,000 |
| Bendigo Bank★ 3.0 | $60,070 | $44,400 – $70,000 |
| Australia Post★ 3.4 | $52,260 | $46,200 – $55,000 |
| Jetstar Airways★ 3.6 | $49,400 | $30,114 – $74,634 |
| The Y (YMCA)★ 3.8 | $49,400 | $43,472 – $61,256 |
| Serco Group★ 3.2 | $45,448 | $41,496 – $51,751 |
| BOQ★ 2.9 | $45,000 | $43,000 – $61,000 |
| YMCA Victoria★ 3.3 | $41,496 | $37,544 – $57,304 |
Customer Service Officer pay by state
Median base salary and range where enough data exists — every figure labelled with its source.
New South Wales
Queensland
Western Australia
South Australia
Tasmania
Australian Capital Territory
Northern Territory
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Salary figures are market estimates built from third-party data and community submissions — they show what the market pays, not what any individual employer will offer. Take-home figures are 2025–26 estimates for an Australian resident with private hospital cover and no HECS debt. General information only — not financial or tax advice.