Customer Service Officer salary in Australia
Updated 22 July 2026
Take-home on the median Customer Service Officer salary of $60,000 — after $8,688 income tax and $1,200 Medicare levy (2025–26 resident, no HECS, private hospital cover).
What companies pay
Reported total pay for Customer Service Officer roles by employer — medians include bonuses and other cash compensation, so they sit above base-salary figures.
| Company | Median total pay | Typical range |
|---|---|---|
| Centrelink★ 2.7 | $71,200 | $55,320 – $87,500 |
| Australian Government Services Australia★ 3.3 | $67,200 | $60,000 – $79,000 |
| Australian Government, Department of Human Services★ 3.3 | $64,000 | $55,600 – $76,670 |
| MUFG★ 3.5 | $63,000 | $60,000 – $70,990 |
| Link Group★ 3.1 | $58,800 | $50,000 – $70,000 |
| BOQ★ 2.9 | $58,000 | $45,000 – $67,100 |
| Bendigo Bank★ 3.0 | $57,971 | $49,700 – $67,740 |
| St.George Bank★ 3.7 | $55,000 | $30,000 – $66,570 |
| Jetstar Airways★ 3.6 | $51,376 | $30,114 – $64,457 |
| TSA Telco Group★ 2.9 | $50,625 | $39,520 – $52,818 |
| Probe CX★ 2.9 | $49,450 | $40,000 – $62,400 |
| Concentrix★ 3.9 | $47,424 | $39,520 – $96,725 |
| Serco Group★ 3.2 | $47,049 | $41,496 – $51,751 |
| Warrigal Care★ 3.4 | $43,018 | $37,702 – $46,950 |
| Barkly Shire Council★ 3.6 | $39,915 | $37,346 – $42,484 |
Customer Service Officer pay by state
Median base salary and range where enough data exists — every figure labelled with its source.
New South Wales
Victoria
Queensland
Western Australia
South Australia
Tasmania
Australian Capital Territory
Northern Territory
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Salary figures are market estimates built from third-party data and community submissions — they show what the market pays, not what any individual employer will offer. Take-home figures are 2025–26 estimates for an Australian resident with private hospital cover and no HECS debt. General information only — not financial or tax advice.