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Salary data · Professional Services

Customer Service Officer salary in Australian Capital Territory

Median base salary
$60,844
per year before tax
Market data · 28 salary reports
Updated 22 July 2026
$50,000 · 10th percentile$60,844 median$75,150 · 90th percentile

Nationally, the median is $60,000 — Australian Capital Territory sits $844 above the national figure. See the national picture →

What you’d actually keep
$50,941per year after tax

Take-home on the median Customer Service Officer salary of $60,844 — after $8,686 income tax and $1,217 Medicare levy (2026–27 resident, no HECS, private hospital cover).

Weekly
$980
Fortnightly
$1,959
Monthly
$4,245
Run your own numbers — HECS, super, deductions →

What companies pay

Reported total pay for Customer Service Officer roles by employer — medians include bonuses and other cash compensation, so they sit above base-salary figures.

Total pay (base + bonus) for Customer Service Officer roles, per employer — market estimates, annualised
CompanyMedian total payTypical range
Australian Government Services Australia★ 3.3$68,000$59,200 – $77,700
ACT Government★ 4.1$65,600$62,854 – $68,345
Hearing Australia★ 3.4$64,780$61,933 – $67,627
Chandler Macleod★ 4.0$63,469$60,564 – $66,354
Australian Government★ 3.9$63,331$61,078 – $65,603
Navitas Skilled Futures★ 2.9$61,000$60,000 – $62,000
Australia Post★ 3.4$55,071$52,601 – $57,541
Engineers Australia★ 3.2$55,000$55,000 – $55,000
Bendigo Bank★ 3.0$54,062$51,798 – $56,326
BOQ★ 2.9$52,523$50,794 – $54,251
4WD Supacentre★ 3.3$51,060$48,866 – $53,253
Australian Government, Department of Human Services★ 3.3$50,518$48,971 – $52,064
Warrigal Care★ 3.4$50,023$47,749 – $52,297
St.George Bank★ 3.7$47,562$45,389 – $49,756
The Y (YMCA)★ 3.8$41,081$39,768 – $42,394

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Salary figures are market estimates built from third-party data and community submissions — they show what the market pays, not what any individual employer will offer. Take-home figures are 2026–27 estimates for an Australian resident with private hospital cover and no HECS debt. General information only — not financial or tax advice.