Customer Service Officer salary in New South Wales
Updated 22 July 2026
Nationally, the median is $60,000 — New South Wales sits $0 above the national figure. See the national picture →
Take-home on the median Customer Service Officer salary of $60,000 — after $8,688 income tax and $1,200 Medicare levy (2025–26 resident, no HECS, private hospital cover).
What companies pay
Reported total pay for Customer Service Officer roles by employer — medians include bonuses and other cash compensation, so they sit above base-salary figures.
| Company | Median total pay | Typical range |
|---|---|---|
| Centrelink★ 2.7 | $71,400 | $65,000 – $78,850 |
| NAB - National Australia Bank★ 3.7 | $68,000 | $38,400 – $68,000 |
| Australian Government Services Australia★ 3.3 | $66,205 | $59,960 – $76,141 |
| MUFG★ 3.5 | $63,000 | $60,000 – $70,000 |
| Link Group★ 3.1 | $62,000 | $50,000 – $63,300 |
| Australian Government, Department of Human Services★ 3.3 | $61,531 | $58,000 – $64,000 |
| HCF (Australia)★ 3.8 | $60,000 | $55,000 – $60,500 |
| Link Market Services★ 2.7 | $58,800 | $53,000 – $63,000 |
| Bendigo Bank★ 3.0 | $58,721 | $49,000 – $63,150 |
| AMP Limited★ 3.3 | $58,500 | $46,000 – $70,000 |
| BOQ★ 2.9 | $56,500 | $49,000 – $60,000 |
| Belgravia Leisure.★ 3.2 | $56,356 | $47,424 – $61,256 |
| Greater Bank★ 3.9 | $53,781 | $41,680 – $57,000 |
| Regional Express★ 3.0 | $53,352 | $49,400 – $61,256 |
| Laureate Education★ 3.8 | $53,250 | $51,000 – $56,650 |
| St.George Bank★ 3.7 | $50,388 | $28,237 – $62,639 |
| Coles Group★ 3.5 | $47,049 | $45,448 – $55,328 |
| Warrigal Care★ 3.4 | $42,385 | $37,603 – $46,436 |
Customer Service Officer pay by state
Median base salary and range where enough data exists — every figure labelled with its source.
Victoria
Queensland
Western Australia
South Australia
Tasmania
Australian Capital Territory
Northern Territory
Recently shared by Customer Service Officers
Anonymous submissions from Australian workers — reviewed before they appear, never tied to a name or employer.
No community submissions for Customer Service Officer yet.
Be the first — anonymous, two minutes, and it makes this page sharper for every Customer Service Officer in Australia.
Share your salarySimilar roles in Professional Services
Administration Officer
Call Centre
Chief Executive Officer
Chief Information Officer
Contract Administrator
Data Entry Operator
Are you a Customer Service Officer? Make this data sharper.
Share your salary anonymously — two minutes, no sign-up. Every submission improves the picture for everyone.
Salary figures are market estimates built from third-party data and community submissions — they show what the market pays, not what any individual employer will offer. Take-home figures are 2025–26 estimates for an Australian resident with private hospital cover and no HECS debt. General information only — not financial or tax advice.