Nationally, the median is $60,000 — New South Wales sits $0 above the national figure. See the national picture →
Take-home on the median Customer Service Officer salary of $60,000 — after $8,688 income tax and $1,200 Medicare levy (2025–26 resident, no HECS, private hospital cover).
Reported total pay for Customer Service Officer roles by employer — medians include bonuses and other cash compensation, so they sit above base-salary figures.
| Company | Median total pay | Typical range |
|---|---|---|
| Centrelink★ 2.7 | $71,400 | $65,000 – $78,850 |
| NAB - National Australia Bank★ 3.7 | $68,000 | $38,400 – $68,000 |
| Australian Government Services Australia★ 3.3 | $66,205 | $59,960 – $76,141 |
| MUFG★ 3.5 | $63,000 | $60,000 – $70,000 |
| Link Group★ 3.1 | $62,000 |
Median base salary and range where enough data exists — every figure labelled with its source.
Anonymous submissions from Australian workers — reviewed before they appear, never tied to a name or employer.
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Salary figures are market estimates built from third-party data and community submissions — they show what the market pays, not what any individual employer will offer. Take-home figures are 2025–26 estimates for an Australian resident with private hospital cover and no HECS debt. General information only — not financial or tax advice.
| $50,000 – $63,300 |
| Australian Government, Department of Human Services★ 3.3 | $61,531 | $58,000 – $64,000 |
| HCF (Australia)★ 3.8 | $60,000 | $55,000 – $60,500 |
| Link Market Services★ 2.7 | $58,800 | $53,000 – $63,000 |
| Bendigo Bank★ 3.0 | $58,721 | $49,000 – $63,150 |
| AMP Limited★ 3.3 | $58,500 | $46,000 – $70,000 |
| BOQ★ 2.9 | $56,500 | $49,000 – $60,000 |
| Belgravia Leisure.★ 3.2 | $56,356 | $47,424 – $61,256 |
| Greater Bank★ 3.9 | $53,781 | $41,680 – $57,000 |
| Regional Express★ 3.0 | $53,352 | $49,400 – $61,256 |
| Laureate Education★ 3.8 | $53,250 | $51,000 – $56,650 |
| St.George Bank★ 3.7 | $50,388 | $28,237 – $62,639 |
| Coles Group★ 3.5 | $47,049 | $45,448 – $55,328 |
| Warrigal Care★ 3.4 | $42,385 | $37,603 – $46,436 |