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Salary data · Professional Services

Customer Service Officer salary in New South Wales

Median base salary
$60,000
per year before tax
Market data · 229 salary reports
Updated 22 July 2026
$50,000 · 10th percentile$60,000 median$74,000 · 90th percentile

Nationally, the median is $60,000 — New South Wales sits $0 above the national figure. See the national picture →

What you’d actually keep
$50,380per year after tax

Take-home on the median Customer Service Officer salary of $60,000 — after $8,420 income tax and $1,200 Medicare levy (2026–27 resident, no HECS, private hospital cover).

Weekly
$969
Fortnightly
$1,938
Monthly
$4,198
Run your own numbers — HECS, super, deductions →

What companies pay

Reported total pay for Customer Service Officer roles by employer — medians include bonuses and other cash compensation, so they sit above base-salary figures.

Total pay (base + bonus) for Customer Service Officer roles, per employer — market estimates, annualised
CompanyMedian total payTypical range
Centrelink★ 2.7$71,400$65,000 – $78,850
NAB - National Australia Bank★ 3.7$68,000$38,400 – $68,000
Australian Government Services Australia★ 3.3$66,205$59,960 – $76,141
MUFG★ 3.5$63,000$60,000 – $70,000
Link Group★ 3.1$62,000$50,000 – $63,300
Australian Government, Department of Human Services★ 3.3$61,531$58,000 – $64,000
HCF (Australia)★ 3.8$60,000$55,000 – $60,500
Link Market Services★ 2.7$58,800$53,000 – $63,000
Bendigo Bank★ 3.0$58,721$49,000 – $63,150
AMP Limited★ 3.3$58,500$46,000 – $70,000
BOQ★ 2.9$56,500$49,000 – $60,000
Belgravia Leisure.★ 3.2$56,356$47,424 – $61,256
Greater Bank★ 3.9$53,781$41,680 – $57,000
Regional Express★ 3.0$53,352$49,400 – $61,256
Laureate Education★ 3.8$53,250$51,000 – $56,650
St.George Bank★ 3.7$50,388$28,237 – $62,639
Coles Group★ 3.5$47,049$45,448 – $55,328
Warrigal Care★ 3.4$42,385$37,603 – $46,436

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Salary figures are market estimates built from third-party data and community submissions — they show what the market pays, not what any individual employer will offer. Take-home figures are 2026–27 estimates for an Australian resident with private hospital cover and no HECS debt. General information only — not financial or tax advice.