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Salary data · Retail & Hospitality

Customer Service Manager salary in New South Wales

Median base salary
$80,000
per year before tax
Market data · 198 salary reports
Updated 22 July 2026
$58,000 · 10th percentile$80,000 median$130,000 · 90th percentile

Nationally, the median is $79,513 New South Wales sits $487 above the national figure. See the national picture →

What you’d actually keep
$63,612per year after tax

Take-home on the median Customer Service Manager salary of $80,000 — after $14,788 income tax and $1,600 Medicare levy (2025–26 resident, no HECS, private hospital cover).

Weekly
$1,223
Fortnightly
$2,447
Monthly
$5,301
Run your own numbers — HECS, super, deductions →
The Customer Service Manager job market
Employed in Australia
40,000
Median age
42
Work part-time
13%
Gender split
48% women
52% men

National figures · February 2026 · Source: Jobs and Skills Australia (© Commonwealth of Australia), CC BY 4.0

What companies pay

Reported total pay for Customer Service Manager roles by employer — medians include bonuses and other cash compensation, so they sit above base-salary figures.

Total pay (base + bonus) for Customer Service Manager roles, per employer — market estimates, annualised
CompanyMedian total payTypical range
Intuit4.1$139,000$132,000 – $146,000
NSW Government4.1$134,692$134,384 – $135,000
Swissport2.9$125,000$100,000 – $150,000
HSBC3.8$115,000$104,000 – $117,300
GWA Group2.6$113,250$110,000 – $116,500
Chandler Macleod4.0$101,418$89,908 – $112,927
ANZ3.7$93,000$92,000 – $94,000
ZEISS Group4.0$89,800$89,800 – $89,800
Dnata3.1$80,000$80,000 – $80,000
The Wine Collective3.4$78,750$75,000 – $82,500
Commonwealth Bank of Australia3.6$75,000$60,000 – $142,000
Qantas3.8$75,000$60,000 – $120,000
Bikes Online4.1$75,000$75,000 – $75,000
Myer3.5$74,000$50,000 – $84,000
Woolworths Group3.5$71,000$51,380 – $86,400
Coles Group3.5$70,000$61,000 – $80,495
HCF (Australia)3.8$62,600$58,200 – $67,000
Rebel Sport3.8$60,600$60,000 – $72,000
Salesforce4.0$59,991$49,400 – $70,563
Jayride3.8$56,000$55,000 – $57,000

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Salary figures are market estimates built from third-party data and community submissions — they show what the market pays, not what any individual employer will offer. Take-home figures are 2025–26 estimates for an Australian resident with private hospital cover and no HECS debt. General information only — not financial or tax advice.