Customer Service Manager salary in Australian Capital Territory
Updated 22 July 2026
Nationally, the median is $79,513 — Australian Capital Territory sits $10,263 below the national figure. See the national picture →
Take-home on the median Customer Service Manager salary of $69,250 — after $11,295 income tax and $1,385 Medicare levy (2026–27 resident, no HECS, private hospital cover).
National figures · February 2026 · Source: Jobs and Skills Australia (© Commonwealth of Australia), CC BY 4.0
What companies pay
Reported total pay for Customer Service Manager roles by employer — medians include bonuses and other cash compensation, so they sit above base-salary figures.
| Company | Median total pay | Typical range |
|---|---|---|
| Optus★ 3.4 | $146,200 | $91,000 – $200,000 |
| ACT Government★ 4.1 | $111,540 | $106,743 – $116,337 |
| Bing Lee★ 3.4 | $100,823 | $96,966 – $104,679 |
| Telstra★ 3.8 | $85,000 | $50,000 – $119,000 |
| Bank Australia★ 3.0 | $80,163 | $77,441 – $82,885 |
| Hays★ 3.7 | $77,500 | $70,000 – $87,000 |
| Rentokil Initial★ 3.6 | $77,050 | $72,500 – $81,600 |
| Hilti Group★ 3.8 | $75,500 | $75,000 – $137,000 |
| UniLodge★ 3.6 | $74,067 | $71,587 – $76,546 |
| Telstra Business Technology Centre★ 3.3 | $67,500 | $65,000 – $70,000 |
| Australian Government Services Australia★ 3.3 | $67,200 | $60,000 – $73,400 |
| Y Suites★ 5.0 | $66,275 | $63,878 – $68,672 |
| Brandnet Marketing★ 5.0 | $64,711 | $62,433 – $66,990 |
| Myer★ 3.5 | $60,414 | $57,858 – $62,970 |
| Commonwealth Bank of Australia★ 3.6 | $60,000 | $48,000 – $67,000 |
| Woolworths Group★ 3.5 | $58,818 | $56,610 – $61,026 |
| Coles Express★ 3.4 | $47,424 | $28,237 – $47,444 |
| Coles Group★ 3.5 | $44,460 | $33,592 – $53,352 |
Customer Service Manager pay by state
Median base salary and range where enough data exists — every figure labelled with its source.
New South Wales
Victoria
Queensland
Western Australia
South Australia
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Salary figures are market estimates built from third-party data and community submissions — they show what the market pays, not what any individual employer will offer. Take-home figures are 2026–27 estimates for an Australian resident with private hospital cover and no HECS debt. General information only — not financial or tax advice.