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Salary data · Retail & Hospitality

Customer Service Manager salary in Australia

Median base salary
$79,513
per year before tax
Market data · 499 salary reports
Updated 22 July 2026
$57,500 · 10th percentile$79,513 median$120,000 · 90th percentile
What you’d actually keep
$63,549per year after tax

Take-home on the median Customer Service Manager salary of $79,513 — after $14,374 income tax and $1,590 Medicare levy (2026–27 resident, no HECS, private hospital cover).

Weekly
$1,222
Fortnightly
$2,444
Monthly
$5,296
Run your own numbers — HECS, super, deductions →
The Customer Service Manager job market
Employed in Australia
40,000
Median age
42
Work part-time
13%
Gender split
48% women
52% men

National figures · February 2026 · Source: Jobs and Skills Australia (© Commonwealth of Australia), CC BY 4.0

What companies pay

Reported total pay for Customer Service Manager roles by employer — medians include bonuses and other cash compensation, so they sit above base-salary figures.

Total pay (base + bonus) for Customer Service Manager roles, per employer — market estimates, annualised
CompanyMedian total payTypical range
AGL Energy★ 3.8$125,000$122,000 – $272,800
HSBC★ 3.8$115,000$104,000 – $117,300
Cleanaway★ 2.6$111,965$107,000 – $157,000
Telstra★ 3.8$100,000$50,000 – $180,000
FUJIFILM Business Innovation Australia★ 2.9$97,005$70,000 – $100,000
Chandler Macleod★ 4.0$89,908$77,000 – $112,927
EventsAir★ 2.9$84,000$84,000 – $348,000
Qantas★ 3.8$82,250$70,000 – $120,000
Commonwealth Bank of Australia★ 3.6$76,500$60,000 – $142,000
Salesforce★ 4.0$75,000$52,500 – $120,000
Rebel Sport★ 3.8$72,000$60,000 – $96,000
Woolworths Group★ 3.5$71,500$54,600 – $84,388
Coles Group★ 3.5$70,000$55,020 – $86,860
Myer★ 3.5$70,000$55,014 – $80,800
Servcorp★ 2.5$70,000$48,000 – $70,000
iiNet★ 3.4$65,000$58,000 – $71,000
BOQ★ 2.9$65,000$60,000 – $75,000
Baby Bunting★ 3.2$62,000$58,000 – $63,100
UniLodge★ 3.6$59,600$56,000 – $74,000
Jayride★ 3.8$56,000$55,000 – $57,000

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Salary figures are market estimates built from third-party data and community submissions — they show what the market pays, not what any individual employer will offer. Take-home figures are 2026–27 estimates for an Australian resident with private hospital cover and no HECS debt. General information only — not financial or tax advice.