Contact Centre Manager salary in New South Wales
Updated 23 July 2026
Nationally, the median is $117,500 — New South Wales sits $2,500 above the national figure. See the national picture →
Take-home on the median Contact Centre Manager salary of $120,000 — after $26,520 income tax and $2,400 Medicare levy (2026–27 resident, no HECS, private hospital cover).
What companies pay
Reported total pay for Contact Centre Manager roles by employer — medians include bonuses and other cash compensation, so they sit above base-salary figures.
| Company | Median total pay | Typical range |
|---|---|---|
| amaysim★ 4.3 | $171,351 | $164,552 – $178,149 |
| Qatar Airways★ 3.6 | $139,702 | $133,272 – $146,132 |
| ING★ 4.1 | $135,999 | $131,466 – $140,533 |
| NSW Government Department of Customer Service★ 4.0 | $134,771 | $130,284 – $139,258 |
| Woolworths Group★ 3.5 | $134,399 | $129,477 – $139,320 |
| Commonwealth Bank of Australia★ 3.6 | $130,000 | $125,002 – $179,000 |
| Accor★ 3.9 | $129,347 | $124,738 – $133,957 |
| Optus★ 3.4 | $125,000 | $113,500 – $140,000 |
| The Travel Corporation★ 3.4 | $122,501 | $95,001 – $150,000 |
| HCF (Australia)★ 3.8 | $119,909 | $115,907 – $123,912 |
| Symbio★ 3.9 | $115,707 | $110,941 – $120,473 |
| Anonymous Content★ 3.3 | $97,598 | $94,493 – $100,704 |
| Virgin Money★ 3.8 | $95,572 | $91,689 – $99,455 |
| SS&C★ 3.1 | $94,087 | $91,021 – $97,153 |
| Bingo Industries★ 3.0 | $90,000 | $90,000 – $90,000 |
| Salmat★ 3.2 | $84,026 | $80,868 – $87,184 |
| ITSM★ 3.6 | $72,000 | $61,110 – $89,000 |
| Colonial First State★ 3.5 | $67,500 | $54,000 – $155,000 |
Contact Centre Manager pay by state
Median base salary and range where enough data exists — every figure labelled with its source.
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Salary figures are market estimates built from third-party data and community submissions — they show what the market pays, not what any individual employer will offer. Take-home figures are 2026–27 estimates for an Australian resident with private hospital cover and no HECS debt. General information only — not financial or tax advice.