Call Centre salary in New South Wales
Updated 22 July 2026
Nationally, the median is $55,250 — New South Wales sits $2,500 above the national figure. See the national picture →
Take-home on the median Call Centre salary of $57,750 — after $7,979 income tax and $1,155 Medicare levy (2025–26 resident, no HECS, private hospital cover).
National figures · February 2026 · Source: Jobs and Skills Australia (© Commonwealth of Australia), CC BY 4.0
What companies pay
Reported total pay for Call Centre roles by employer — medians include bonuses and other cash compensation, so they sit above base-salary figures.
| Company | Median total pay | Typical range |
|---|---|---|
| TSA★ 3.3 | $78,784 | $75,341 – $82,226 |
| Westpac Group★ 3.7 | $72,528 | $69,458 – $75,599 |
| The Travel Corporation★ 3.4 | $65,173 | $62,419 – $67,927 |
| Citrus Group (Australia)★ 3.1 | $62,955 | $60,446 – $65,465 |
| Instituto del Deporte y la Recreación del Estado de Querétaro (INDEREQ)★ 3.2 | $59,926 | $57,784 – $62,068 |
| Allied Express★ 2.8 | $55,501 | $53,405 – $57,596 |
| Telstra★ 3.8 | $54,500 | $47,000 – $62,000 |
| Link Group★ 3.1 | $54,500 | $50,000 – $59,000 |
| Millward Brown★ 3.8 | $51,218 | $49,301 – $53,135 |
| O’Brien Glass Industries★ 2.0 | $50,586 | $49,400 – $51,751 |
| OneContact★ 2.6 | $49,934 | $46,535 – $53,352 |
| Suncorp Group★ 3.7 | $49,905 | $47,864 – $51,947 |
| 2evolve★ 2.3 | $49,341 | $47,325 – $51,356 |
| Foundever★ 3.9 | $47,187 | $45,448 – $48,926 |
| Hilton★ 3.8 | $46,910 | $44,717 – $49,123 |
| IKEA★ 3.7 | $44,345 | $42,588 – $46,101 |
| Link Market Services★ 2.7 | $44,191 | $42,364 – $46,018 |
| Delivery Hero★ 3.5 | $43,591 | $41,950 – $45,231 |
| Buyersclub★ 1.0 | $19,969 | $19,246 – $20,692 |
Call Centre pay by state
Median base salary and range where enough data exists — every figure labelled with its source.
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Salary figures are market estimates built from third-party data and community submissions — they show what the market pays, not what any individual employer will offer. Take-home figures are 2025–26 estimates for an Australian resident with private hospital cover and no HECS debt. General information only — not financial or tax advice.